Operational Precision. Seamless Port Coordination. Premium Shore & Travel Experiences
At Salmart Diplomatic Hospitality, our Maritime Services provide comprehensive onshore coordination and destination support for cruise operators, maritime agencies, port authorities, and industry stakeholders.
We combine operational discipline, destination expertise, and diplomatic-level coordination to ensure smooth port calls, efficient passenger and crew movement, and curated tourism experiences that enhance the overall voyage.
Our Maritime Service Scope
Port Call Coordination & Operational Support
- Liaison with port authorities, terminal operators, and maritime agencies
- Arrival and departure planning and scheduling
- Immigration, customs, and security coordination
- Passenger flow management and terminal operations support
- Real-time coordination and contingency planning
Cruise Passenger & Crew Services
We provide specialized ground handling services to ensure efficient and seamless onshore operations.
Passenger Handling
- Port meet-and-greet and reception services
- Disembarkation and embarkation coordination
- Group transport and movement management
Crew Support
- Crew transfers and accommodation coordination
- Airport transfers and crew rotation logistics
- Welfare, medical, and emergency assistance facilitation
Visa & Immigration Facilitation
Salmart Diplomatic supports cruise operations through efficient entry and clearance coordination.
- Visa assistance for passengers and crew (where required)
- Visa-on-arrival and entry documentation support
- Pre-arrival clearance coordination
- Liaison with immigration authorities for group processing
- Advisory on entry requirements and regulatory compliance
This ensures smooth entry processes while minimizing operational delays and risks.
Shore Excursions, Tourism & Destination Packages
As a professional Destination Management Company, Salmart Diplomatic designs and delivers premium tourism experiences that showcase the destination while maintaining strict operational timing.
Standard & Customized Excursions
- City and cultural heritage tours
- Nature, wildlife, and marine experiences
- Shopping and culinary experiences
Premium & VIP Experiences
- Private guided tours and luxury transport
- Executive and diplomatic itineraries
- Small-group and exclusive programs
Extended Stay Packages
- Pre- and post-cruise accommodation and travel
- Mainland or multi-destination tours
- Corporate, incentive, or themed travel programs
All programs are delivered with professional guides, reliable transport, and strict return-to-vessel coordination.
Maritime Delegations & Official Visits
- Port inspections and technical site visits
- Government and maritime authority delegations
- Naval courtesy visits and official engagements
- Executive transport, security liaison, and protocol coordination
Maritime Events & Industry Engagement
- Port inaugurations and vessel commissioning ceremonies
- Maritime conferences and industry forums
- Blue Economy and shipping sector events
- Stakeholder meetings and investment missions
Services include venue coordination, event management, protocol services, and media support.
Operational Approach
- Advance planning and stakeholder mapping
- Real-time operational coordination and communication
- Schedule control and risk management
- Full compliance with port regulations and safety standards
Why Salmart Diplomatic
- Strong destination expertise across Tanzania and the region
- Integrated logistics, tourism, protocol, and event capabilities
- Experience managing large passenger volumes and VIP movements
- Reliable coordination with government, port, and private-sector stakeholders
We ensure every maritime engagement is efficient, compliant, and enriched with memorable destination experiences.
Ideal For
- Cruise Operators and Marine Tourism Companies
- Port Authorities and Terminal Operators
- Shipping and Logistics Companies
- Government and Maritime Agencies
- Blue Economy and Tourism Partners
