Event & Conference Management Department
The Event & Conference Management Department at Salmart Diplomatic Hospitality is responsible for the planning, production, and delivery of conferences, forums, summits, and institutional events.
We provide full lifecycle management — from concept development to post-event reporting — ensuring that each engagement is professionally executed, visually impactful, and aligned with international standards.
Vision
To make Salmart Diplomatic Hospitality the trusted and preferred partner for high-level event and conference delivery across Africa and global platforms.
Mission
To design, manage, and execute seamless events that enable strategic engagement, knowledge exchange, and institutional visibility.
Core Functions
Event Planning & Concept Development
- Discovery sessions to define objectives and outcomes
- Program design and agenda structuring
- Budget preparation and financial control
- Timeline and milestone management
Venue Selection & Setup
- Identification and evaluation of suitable venues
- Space planning, seating layouts, and participant flow design
- Stage setup, lighting, and audio-visual coordination
- Technical assessments and venue liaison
Event Production & Branding
- Implementation of event branding and visual identity
- Backdrops, media walls, banners, and signage
- Fabrication of booths and exhibition structures
- Printing, installation, and dismantling
Vendor & Supplier Management
- Sourcing and contracting service providers
- Coordination of catering, décor, equipment, and technical services
- Quality control and delivery monitoring
Participant & Guest Management
- Invitation management and RSVP tracking
- Registration systems and reception services
- VIP handling within the event environment
- On-site participant support
Conference Human Capital
- Professional Masters of Ceremony (MCs)
- Moderators and panel facilitators
- Rapporteurs for documentation of proceedings and outcomes
Protocol Integration for Events
For high-level conferences and official functions, the department ensures:
- Order of precedence and seating arrangements
- Flag protocol and ceremonial elements within the venue
- VIP reception flow and movement inside the event space
- Coordination with the Protocol & Diplomatic Services Department for government liaison, external clearances, and official movements
Event Formats
- Live (In-Person)
- Hybrid (Physical + Virtual)
- Fully Virtual / Online
Monitoring & Evaluation
- Post-event operational and financial reports
- Stakeholder feedback collection
- Lessons learned and performance analysis
Role Within Salmart Diplomatic Hospitality
This department serves as the lead operational authority for event delivery, ensuring full project ownership, execution control, and quality assurance from concept to completion.