Tours & Experiences Department
Every journey, perfectly curated. Every destination, fully experienced.
Vision
To make Salmart Diplomatic Hospitality Africa’s leading DMC for curated tours, immersive experiences, and premium destination services, blending culture, leisure, wildlife, and diplomacy.
Overview
The Tours & Experiences Department is the hub for all visitor experiences across Africa, providing end-to-end planning, coordination, and execution.
This department includes:
- Cruise Line Services: shore excursions and port hospitality
- Sports Tourism Services: football teams, fans, and sporting events
- Safari & Wildlife Experiences: guided tours in national parks and game reserves
- Beaches & Coastal Experiences: leisure, water activities, and cultural coastal tours
- Cultural & Heritage Tours: immersive itineraries for delegations, corporates, and leisure travelers
Every experience is fully managed, seamless, culturally rich, and designed to leave a lasting impression.
Core Functions
1. Curated Cultural & Heritage Experiences
- Visits to historical sites, museums, villages, and cultural centers
- Traditional arts, music, dance, and culinary experiences
- Storytelling to deepen engagement and understanding
2. Safari & Wildlife Experiences
- Guided safaris in national parks and private reserves
- Wildlife photography, bird watching, and eco-tourism adventures
- Luxury lodges, eco-camps, and VIP safari itineraries
3. Beaches & Coastal Experiences
- Private beach tours, cultural beach villages, and water sports
- Coastal leisure experiences for VIPs, cruise passengers, and families
- Integration with cultural showcases and local cuisine experiences
4. Cruise Line Services
- Port hospitality, VIP reception, and cultural welcome ceremonies
- Curated shore excursions highlighting culture, heritage, and nature
- Coordination with cruise operators and local tourism authorities
- Transport, guides, and guest liaison support
5. Sports Tourism Services
- Football team and delegation handling: travel, accommodation, stadium coordination
- Fan engagement: guided tours, match-day experiences, cultural integration
- Event and match-day support, including hospitality, scheduling, and protocol
6. VIP & Tailored Itineraries
- Personalized journeys for executives, diplomats, and high-profile visitors
- Luxury transport, private guides, exclusive access, and flexible schedules
- Integration with corporate events, forums, and diplomatic engagements
7. Full Logistics & Guest Support
- Transport, accommodation, and concierge services
- On-ground guest liaison ensuring seamless flow
- Real-time troubleshooting and continuous quality monitoring
8. Destination Promotion & Marketing
- Collaborating with tourism boards and partners to enhance destination appeal
- Media documentation, storytelling, and social media engagement
- Highlighting African destinations as premium cultural, leisure, and adventure hubs
For Our Clients
Clients receive turnkey, immersive, and high-quality experiences for leisure, diplomacy, corporate purposes, cruise travel, or sports events, with seamless logistics and premium hospitality.
For Salmart Diplomatic
This department anchors our DMC capabilities, combining tours, cruises, sports, wildlife, and coastal experiences under one experiential portfolio, positioning Salmart Diplomatic as Africa’s premier provider of curated, high-value destination experiences.
📌 Every journey, perfectly curated. Every destination, fully experienced.